BlackBerry Woes Getting Better
POSTED: 11:53 pm EDT April 17, 2007
 UPDATED: 1:35 pm EDT April 18, 2007
  NEW YORK --  New information emerged Wednesday on a BlackBerry system failure that  NewsChannel 4 first reported. The company that makes the handheld device said things were repaired  Wednesday morning.    Research in Motion, the Canadian company that provides the devices and  e-mail service, said the interruption affected users in North America. RIM said  the cause of the problems was still under review, but that service for most  customers was restored overnight. Online news reports cited message boards that claimed the outage began at  8:15 p.m. EDT Tuesday. A recording on the BlackBerry helpline acknowledged a problem getting and  sending messages, but said little else. The company serves about 8 million subscribers, having added about 1  million of them in the last quarter alone.
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